Privacy Policy

Last updated: 6 June 2026

C.C. Business Support (‘we’, ‘us’, ‘our’, or ‘the Firm’) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website http://heftn.com (‘Website’) or register for an event through it. By using this Website, you consent to the practices described in this Privacy Policy.

This Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

Information you provide directly

• Identity information: full name, designation, organisation;
• Contact information: email address, mobile number, city;
• Event registration information: which event you are registering for, ticket category, any dietary or accessibility preferences you choose to share;
• Payment information (processed by Razorpay): card type, masked card number, transaction ID. We do not store your full card number, CVV, expiry, UPI PIN, or net-banking credentials;
• Communications: messages, queries, and feedback you send us.

Information collected automatically

• Device information: IP address, browser type, operating system, device identifiers;
• Usage information: pages visited, time spent, referring URL, click-stream data;
• Cookies and similar technologies (see Section 4.6).

We use the information we collect to:

• Process your event-registration application and confirm your registration;
• Issue payment receipts and event entry passes / e-tickets;
• Send transactional communications such as confirmations, venue details, joining links, and pre-event / post-event information;
• Provide customer support and respond to your queries;
• Send event-related updates and, with your consent, future event invitations (with an unsubscribe option);
• Detect, prevent, and address fraud, abuse, or security incidents;
• Comply with applicable laws and respond to lawful requests from authorities;
• Improve and personalise the Website.

We process your personal data only when we have a lawful basis to do so, including: your consent; performance of a contract (your event registration); compliance with a legal obligation; and our legitimate interests, provided they are not overridden by your rights.

We do not sell or rent your personal information. We share information only with:

• Razorpay (our payment gateway), to process your event-registration payment;
• Hindu Economic Forum Chennai, to enable your participation in the registered event (attendee list, check-in, badges, communications);
• Event-management service providers (e.g., venue, registration-desk vendor, email-delivery vendor) under written confidentiality obligations;
• Statutory or regulatory authorities, where disclosure is required by law or court order;
• Professional advisors (auditors, lawyers, accountants) on a need-to-know basis.

We retain your personal information only for as long as necessary to fulfil the purposes set out in this Policy, comply with our legal obligations (including tax and accounting records, typically eight (8) years), resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymise it securely.

We use cookies and similar technologies to keep you signed in, remember your preferences, measure usage, and improve the Website. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Website.

We follow reasonable security practices and procedures, including HTTPS/TLS encryption, access controls, and periodic security reviews, to protect your personal data. Payment data is handled directly by Razorpay, which is certified to PCI-DSS standards. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Subject to applicable law, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data, subject to legal retention requirements;
• Withdraw consent for marketing communications at any time;
• Lodge a complaint with the Data Protection Board of India once it is constituted.

To exercise any of these rights, write to us at heftamilnadu@gmail.com.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete it.

The Website may contain links to other websites. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices of any third-party sites.

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised ‘Last updated’ date. Material changes will be notified via email or a prominent notice on the Website.

If you have any concerns about how we handle your personal data, please contact our Grievance Officer:

Name: Mr. S. Valliyappan

Email: heftamilnadu@gmail.com

Address: C.C. Business Support, Old Door No. 9, 7th Street, Lake Area, Nungambakkam, Chennai – 600 034, Tamil Nadu, India

We will acknowledge your complaint within 48 hours and resolve it within 30 days.